Archive: July 2017
5 emotions that evoke customer action
From the moment we’re born, we’re wired to connect with people.
How a leak turned into the best customer service experience
To create loyalty in business you need to provide an exceptional experience.
3 tips for successfully using messaging templates
Albert Einstein said that “creativity is knowing how to hide your sources.”
Do you believe in love at first text? How to build a business relationship through text
Chances are your customers probably don’t. And rightfully so.
What graphic design principles teach us about successful lead nurturing
Movie posters introduce titles and characters, helping you get a feel for what t...
Forget read rates: Texting stats that actually matter
Most businesses hope and pray that recipients will open their emails. And for al...
What rock climbing teaches me about follow-up communication
I love rock climbing. I spend hours in the gym every week and in the warmer mont...
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