Archive: May 2018

Overwatering: The #1 killer of Mother’s Day plants and unsold leads

Did you know that one-quarter of all plants purchased throughout the year are purchased for Mot...

How to painlessly reconnect with past customers

There is a myth that if you provide amazing service it’s the only thing customers need to rem...

100+ reasons why texting is the future of business to customer communication

Business to customer texting is on the rise with small businesses worldwide, and for good reaso...

The complete customer retention strategy for local businesses

Why is customer retention so important? Studies show that it is five to 25  times MORE EXPEN...

How a 3-year-old and a carousel taught me a lesson on listening

About a year ago, my 3 year old got it in her mind that Disneyland was the do-or-die top of her...

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