Qwick Customer Story | Staffing & Hospitality

Qwick wanted to change how hospitality professionals are treated, and with Skipio they made that happen. Learn how they give people better flexibility.

Workers and businesses alike aren’t always treated the best in the temporary staffing industry.

So Qwick is out to change how hospitality professionals in the food and beverage industry get work.

Businesses like hotels, catering companies, and event venues post shifts on Qwick for bartenders, banquet servers, cooks, and dishwashers to pick up in an instant.

To keep everyone on the same page, Qwick uses Skipio.

Creating opportunities for flexibility

Once a business posts work to the platform, Skipio automatically sends available professionals personalized texts inviting them to accept or decline the shift. In the text is a link to accept or decline the work.

If they accept, they receive a confirmation message that includes information about the shift: the date, time, and location, the attire, and the business they’ll be working with. It also includes another link to a full description of the shift.

If someone can’t make a shift and cancels, new invitation texts are automatically sent out to available workers.

Changing an industry

It’s not just the hospitality professionals who receive automated messages (all of which are made possible through Skipio and integrations built with Zapier).

When a business posts a shift, they get a personal text once it’s filled, and they can then view who filled it using their Qwick dashboard. When a shift ends, they get a text alerting them that all workers have clocked out, which also appears on their dashboard.

With shifts being posted all the time and by using Skipio to communicate, Qwick helps businesses get work done even on short notice and ensures professionals in the food and beverage industry who need flexible hours can choose exactly when to work.

"We have automations, [but] we’re still able to make it personal with the first names with specific invites, specific locations. So a lot of the time it doesn’t seem that automated because we try so hard to make it personal."

—Trevor Baker, Director of Product Operations