Customer Story

Always following up

Direct Sales Consultant Sierra Tippens

She’s a wife and mother with a whole slew of responsibilities outside of her role as a sales director with Mary Kay.

Sierra loves her business, but last year she found that staying on top of all her contacts and conversations was far too difficult to do on her personal phone. Work was becoming a burden on her physical and mental health.

Sierra knew she had to eliminate the guesswork of reaching out. So she tried a number of systems and even other messaging apps to really get organized. But there was simply too much information to keep track of without a more intensive tool.

Luckily, Sierra’s senior sales director used and recommended Skipio.

Keeping it all straight

During one 6 to 8 month period in 2018, Sierra received nearly 4,000 referrals. With all those phone numbers, she needed an easy way to see who she’d previously contacted. By uploading the contact information into Skipio, she quickly deletes anyone she’s already reached out to.

No longer does she have to worry about accidentally reaching out to someone multiple times or having duplicate contacts.

For those people she hasn’t talked with before, Sierra adds them to her address book and then to a specific campaign depending on who referred them and what they’re interested in. They then start receiving personalized messages automated with Skipio.

But of course the follow-up doesn’t stop there.

Always following up

Sierra creates rules within campaigns to automatically add people to other campaigns depending on how they respond to her messages. They continue receiving messages specific to their needs without Sierra having to move them to new campaigns or respond to every single text manually.

It’s her scheduled messages that also allow her to make sure people aren’t falling through the cracks. She knows that if someone missed one message, they’ll receive another one a few days later.

Sierra doesn’t want to live with her phone glued to her hand, and with Skipio she doesn’t have to. She knows that her campaigns and scheduled messages will take care of business for her.

I have also created rules … so that when people are responding it’s automatically responding for me based on what they’re saying. … It keeps the conversation rolling even though I might not actually be conversing with them at the time. —Sierra Tippens

Use Skipio to follow up and stay top of mind with your customers.

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What people are saying

"A revolutionary way a business can have a personal one-on-one relationship with every customer they serve."

"There are a lot of options out there for text messaging clients, business contacts, and prospects. The trick is to find a software or service that keeps all of the correspondence organized, well-managed, and most importantly, personalized. Skipio is that software."

"Skipio is a platform that makes sending highly personalized text messages to potential and current clients easy."

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Discover how Skipio will elevate your business relationships with your customers as personalized automation broadens your horizons!

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