Plans that grow with your local business
Sales follow-up and messaging solutions built for local businesses and franchises
View Pricing Compare PlansSales follow-up and messaging solutions built for local businesses and franchises
View Pricing Compare PlansBefore you sign up, you’ll need to meet these basic requirements:
If you want the full details of our onboarding process, click here.
Have Questions? Have an expert help get you settled here! Start with an Expert
Awesome choice! By using Skipio, you’re taking a powerful step toward simplifying your lead nurturing and filling your calendar with qualified leads. We’re confident Skipio will help you automate your follow-up process to turn more leads into sales.
Quick note: All mobile carriers require brand registration for business texting (it’s standard). But Skipio makes it super easy — unlike other tools! Read Here for what you need to know. Or we can just tell you in the next steps!
To get started:
To provide businesses with a faster, more reliable way of sending text messages and protect consumers from spam communication, mobile carriers like Verizon, AT&T, and T-Mobile created new business text messaging standards known as 10DLC (10-digit long code).
With this program, any business using a 10-digit number to send text messages through Skipio is required to register their number with The Campaign Registry.
These programs were created to help businesses safely and effectively communicate with customers through text messaging. Learn more about the benefits and importance of registering.
In July 2021, mobile carriers introduced a set of fees for businesses to register and send text messages. While Skipio covers a portion of these fees, below you will find a breakdown of the costs you are responsible for.
$15/month flat fee*
A “campaign” is essentially a use case. It’s the reason you’re sending text messages. Common use cases include:
Currently have or plan to have multiple Skipio numbers? Multiple numbers from the same business can be associated with a single use case as long as your business is not a sole proprietorship.
*Accounts created by signing up at mk.skipio.com through our Mary Kay portal are subject to a $5/month campaign carrier fee.
$40, a one-time fee
All standard businesses (any business that is not a sole proprietorship) has the option to go through an additional vetting process from the carriers. Through vetting, your business becomes eligible for higher daily sending rates and faster sending speeds.
10DLC is the new industry standard that US mobile carriers have created to help businesses safely and effectively communicate with customers through text messaging.
Carriers want to help businesses send legitimate messages and prevent spam communication. Business text messaging has gone through major modifications just over the past few years as a result.
The introduction of 10DLC represents the latest effort to improve business communication and protect consumers because businesses must be verified with the carriers.
The Campaign Registry is the group formed by the mobile network carriers (AT&T, Verizon, T-Mobile) to track and monitor the businesses using those networks and what they’re using them for.
In short, yes. Any business that wishes to send text messages to customers using Skipio must register.
Registering legitimizes your business with the carriers and allows you to send messages faster and at a higher volume. It’s a more secure way of messaging people because your number has been verified by the carriers.
After choosing a Skipio plan, the brand registration and campaign registration forms appear.
1. Carefully fill out your company’s information
Doing so incorrectly will affect your sending speed, delivery rates, and message volume. Providing falsified or inaccurate business information may result in fines/fees from the mobile carriers.
You’ll need to provide business information like the following:
Not all of this information is required of every business type. If you are a sole proprietor, you won’t have a company EIN, so make sure you select the Sole Proprietor option when registering your brand.
2. Complete mobile verification
The phone number you provide when signing up for Skipio and completing the brand registration must be a text-enabled mobile number.
You will receive a text message that you must reply “YES” to in order to complete verification. Failure to complete registration means you won’t be able to send text messages using Skipio.
3. Complete the use case registration
You’ll be asked to provide examples of the types of text messages you plan to send for business purposes.
All brand and use case information is then submitted to the mobile carriers. As set by the mobile carriers, verification may take 5-10 business days. During this time, the mobile carriers do not allow you to send text messages.
4. Set up your Skipio account and build automations
While the mobile carriers prevent you from sending text messages immediately, you gain access to Skipio and can still do things like:
We will provide updates on the progress of your verification status and notify you when the mobile carriers approve your chosen Skipio phone number for sending text messages.
The 10DLC messaging use cases are referred to as “campaigns.” It’s the reason you’re sending text messages.
Common use cases include but are not limited to:
Register your number with only the use case(s) applicable to your business and nothing extra to minimize fees.
Contacts: 5,000
Outbound messages: 1,500/month
Unlimited inbound messages: ✔️
MMS: ✔️
SMS/MMS overages: $0.06/message
Message add-ons: ✔️
1,000 extra contacts: $10/month
Additional users (includes #): ➖
Call forwarding: ✔️
Outbound calling: ➖
Unlimited keywords: ✔️
Web2Txt (Webchat): ➖
Voicemail drops: 100/month
Voicemail overages: $0.07
Unlimited drip campaigns: ✔️
Groups: ✔️
Integrations: 1
Unlimited reminder campaigns: ✔️
Message Library: ✔️
Daily outbound message limit: 10DLC Daily Cap
Contacts in scheduled message: 500
10DLC phone number: ✔️
Contact notes: ✔️
Port existing number: ✔️
Away mode: ✔️
Mark as unread: ✔️
Contacts: 15,000
Outbound messages: 5,000/month
Unlimited inbound messages: ✔️
MMS: ✔️
SMS/MMS overages: $0.06/message
Message add-ons: ✔️
1,000 extra contacts: $10/month
Additional users (includes #): $39 per user/month
Call forwarding: ✔️
Outbound calling: ✔️
Unlimited keywords: ✔️
Web2Txt (Webchat): ✔️
Voicemail drops: 350/month
Voicemail overages: $0.07
Unlimited drip campaigns: ✔️
Groups: ✔️
Integrations: Unlimited
Unlimited reminder campaigns: ✔️
Message Library: ✔️
Daily outbound message limit: 10DLC Daily Cap
Contacts in scheduled message: 1,000
10DLC phone number: ✔️
Contact notes: ✔️
Port existing number: ✔️
Away mode: ✔️
Mark as unread: ✔️
Contacts: 30,000
Outbound messages: 15,000/month
Unlimited inbound messages: ✔️
MMS: ✔️
SMS/MMS overages: $0.06/message
Message add-ons: ✔️
1,000 extra contacts: $10/month
Additional users (includes #): $39 per user/month
Call forwarding: ✔️
Outbound calling: ✔️
Unlimited keywords: ✔️
Web2Txt (Webchat): ✔️
Voicemail drops: 500/month
Voicemail overages: $0.07
Unlimited drip campaigns: ✔️
Groups: ✔️
Integrations: Unlimited
Unlimited reminder campaigns: ✔️
Message Library: ✔️
Daily outbound message limit: 10DLC Daily Cap
Contacts in scheduled message: 1,000
10DLC phone number: ✔️
Contact notes: ✔️
Port existing number: ✔️
Away mode: ✔️
Mark as unread: ✔️
Contacts: 60,000
Outbound messages: 40,000/month
Unlimited inbound messages: ✔️
MMS: ✔️
SMS/MMS overages: $0.06/message
Message add-ons: ✔️
1,000 extra contacts: $10/month
Additional users (includes #): $39 per user/month
Call forwarding: ✔️
Outbound calling: ✔️
Unlimited keywords: ✔️
Web2Txt (Webchat): ✔️
Voicemail drops: 1,000/month
Voicemail overages: $0.07
Unlimited drip campaigns: ✔️
Groups: ✔️
Integrations: Unlimited
Unlimited reminder campaigns: ✔️
Message Library: ✔️
Daily outbound message limit: 10DLC Daily Cap
Contacts in scheduled message: 1,000
10DLC phone number: ✔️
Contact notes: ✔️
Port existing number: ✔️
Away mode: ✔️
Mark as unread: ✔️
You won’t be able to send messages until your business is vetted by a Skipio team member. We make this process as fast and painless as possible, but we need to make sure the carriers will approve your business messaging.
There are no contracts and you can cancel anytime.
In July 2021, the mobile carriers AT&T, Verizon, and T-Mobile introduced 10DLC and The Campaign Registry to further minimize unsolicited and spam communication.
These programs have allowed the carriers to more closely vet business text messaging, giving businesses faster sending speeds, higher message volume, and better delivery rates.
The carriers charge a set of fees for businesses to register and send text messages and take advantage of those benefits.
Skipio covers a portion of these costs. For a full breakdown of what you may be responsible for, view this article.
Due to new regulations and verification processes put in place by the mobile carriers, it may be 5-10 business days before you’re allowed to send messages with Skipio.
Those days aren’t wasted though! You still get access to Skipio to set up your account, create drip messaging campaign, install integrations, and do everything else that will make your first messages even more effective!
Every account comes with unlimited inbound messages. You are only limited on your outbound messages, where overages may apply.
Your subscription and billing cycle begins on the day you sign up for Skipio. This is your subscription renewal date.
Invoices are emailed to you monthly on this date and include your subscription cost plus any overages you may have incurred since the beginning of the previous month.
You sign in to your Skipio account straight from a web browser at app.skipio.com — we recommend Google Chrome for the best performance.
Every user has access to the Resource Center: a collection of tutorials, training videos, and articles about all things Skipio. Log in to Skipio at app.skipio.com to view your Resource Center.
For all questions, especially those related to technical issues and billing, email [email protected].
Log in to Skipio at app.skipio.com on a web browser. Click on the circle in the bottom left corner. Open My Profile and Billing. Select Cancel Your Account and follow the prompts to complete cancellation.
Absolutely! If you’re familiar with checking your email inbox and sending text messages, using Skipio for your customer communication is a piece of cake.
Ready to know more about Skipio? Submit the form and we’ll text you shortly.
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