Tag Archives: customer communication
What is Personal Customer Service and How Do You Provide It?
People crave human connections. They want personalized experiences and genuine interactions. They want to be [...]
19
Oct
Oct
How to Leverage Text Messaging in Your Content Marketing Strategy
Great content means nothing in “content marketing” without a strategy for distribution and delivery. And [...]
22
Feb
Feb
Provide Better Customer Experiences When You Overcome These Business Challenges
No one could have predicted the full range of business challenges in 2020. And we’re [...]
24
Nov
Nov
Why Do People Want to Text Your Business During the Pandemic?
You may have seen stats like 75% of consumers want to text businesses and wondered [...]
21
Jul
Jul
5 Tips to Keep Your Conversations Focused on Customers
Every opportunity you get, you should be listening to your customers and having real conversations [...]
23
Jun
Jun
5 Things Your Business Can Do to Get More Responses From Customers
Last week we talked about a few different reasons why text messages don’t get responses [...]
16
Jun
Jun
3 Ways to Measure Customer Engagement Through Texting
When you want to measure customer engagement related to texting, you must consider factors beyond [...]
05
May
May