Tag Archives: customer support

Customer Support: Definition and Strategies for Success

Seventy-three percent of consumers say a good experience is key in influencing their brand loyalties. [...]

11 Customer Support Tools for Your Business

Customer support is crucial for success. With so many options available, consumers have high expectations [...]

A Small Business’ Guide to Choosing The Best Customer Service Solution

“Customer service is nothing less than the foundation on which today’s most prolific businesses will [...]

Customer Service Models: What You Need to Know

According to Hubspot, 93% of customers are likely to make repeat purchases with companies that [...]

5 Tips to Keep Your Conversations Focused on Customers

Every opportunity you get, you should be listening to your customers and having real conversations [...]

Speedy Communication Is the Best Customer Service Care

Gone are the days that I can wait a day or two before responding to [...]