Monthly Archives: March 2021

Why Businesses Ditch Short Code for Conversational Texting

The 5- and 6-digit short code numbers and 10-digit long code numbers provide businesses with instant, easy [...]

Sell Like a Human: 5 Tips for Successful Upgrade Conversations With Customers

You never want your customers to feel like money machines instead of, you know, people. [...]

Getting Ready to Re-Open Your Business? 4 Tips for Communicating With Customers During the Pandemic

Whether or not your business has physical doors to re-open, making sure that people know [...]

Conversational Messaging KPIs That Your Sales Team Needs to Track

What communication-related KPIs do you track for your sales team? With email, you likely care [...]

Common Sales Actions That Result in Under-Nurtured Leads and Low Growth

I hit an important landmark in my life a couple summers ago — the planters [...]

Sales Teams: Increase Appointment Show Rates in 3 Easy Steps

Just three steps? Can it really be that easy to increase appointment show rates? Yes [...]