Tag Archives: Customer Engagement

Connect With Customers During COVID-19: Industry Use Cases

Skipio has been committed to helping businesses stay in touch with all of their customers [...]

Why Do People Want to Text Your Business During the Pandemic?

You may have seen stats like 75% of consumers want to text businesses and wondered [...]

How to Use Emotions In Business Communication to Evoke Customer Action

From the moment we’re born, we’re wired to connect with people. We’re built to collaborate, [...]

5 Tips to Keep Your Conversations Focused on Customers

Every opportunity you get, you should be listening to your customers and having real conversations [...]

5 Things Your Business Can Do to Get More Responses From Customers

Last week we talked about a few different reasons why text messages don’t get responses [...]

Why Don’t My Text Messages Get More Responses From Customers?

You can spend all the time in the world preparing that perfect genuine message, but [...]

3 Ways to Measure Customer Engagement Through Texting

When you want to measure customer engagement related to texting, you must consider factors beyond [...]

3 Stats That Point to the Importance of Personalizing Business Text Messages

Every business wants to keep the personal touch. Because even if they don’t really need [...]