Author Archives: Emily McCauley
What is Personal Customer Service and How Do You Provide It?
People crave human connections. They want personalized experiences and genuine interactions. They want to be [...]
Oct
Customer Service Models: What You Need to Know
According to Hubspot, 93% of customers are likely to make repeat purchases with companies that [...]
Oct
10 Customer Service Best Practices For Every Business
To have a successful business, you need to have good customer service. The quality of [...]
Oct
5 Simple Strategies to Maximize Sales
In business, maximizing sales is not just a goal; it’s a constant pursuit. No matter [...]
Oct
15 Sales Tips to Help You Get Better at Sales
Looking for sales help for your business? You’ve come to the right place. We’ve compiled [...]
Oct
5 Methods for Driving Sales as a Small Business
As a small business owner, you know that driving sales is essential to your success, [...]
Oct
The Psychology of SMS Open Rates: How to Write Messages That Get Read
Open rates are a key metric for measuring the success of your text message campaigns. [...]
Sep
8 Benefits of SMS Marketing for Small Businesses
If you’re looking for a cost-effective, efficient, and highly engaging way to connect with your [...]
Sep
SMS Keywords: What Are They and How to Use Them
One of the most efficient ways to keep in touch with leads and customers is [...]
Sep
6 Reasons to Use a Business Phone Number Over Your Personal Phone Number for SMS Marketing
Texting is a simple yet powerful way to share promotions, updates, and important information. But [...]
Aug
10 Common Mistakes to Avoid in Your Text Campaigns
Text message marketing is a powerful way to reach your audience and promote your business, [...]
Aug
How to Use Text Message Marketing to Increase Pre-Event Hype
Want to create a buzz and generate excitement before an event to make sure you [...]
Aug
How to Build a Text Subscriber List and Why It’s Important
What’s one of the most important aspects of text message marketing? Having a solid text [...]
Aug
How to Humanize Transactional Business Text Messages
Transactional messages are essential to running a business; however, they often come across as cold [...]
Aug
How to Personalize Your SMS Marketing Messages and Why It Matters
Did you know that 72% of customers will only engage with personalized marketing messages? Personalization [...]
Jul