Category Archives: Customer Engagement

Getting Ready to Re-Open Your Business? 4 Tips for Communicating With Customers During the Pandemic

Whether or not your business has physical doors to re-open, making sure that people know [...]

Provide Better Customer Experiences When You Overcome These Business Challenges

No one could have predicted the full range of business challenges in 2020. And we’re [...]

Share Hope and Happiness With Your Customers in the Time of COVID

The holidays will be very different this year. Less traveling, less gatherings, less face-to-face time [...]

3 Ways to Show Customer Appreciation Without In-Person Shopping

The holiday season is the prime time to show love and appreciation to your customers. [...]

5 Signs You Need to Change How You Communicate With Customers

Every aspect of a business affects customer retention in one way or another. And one [...]

Connect With Customers During COVID-19: Industry Use Cases

Skipio has been committed to helping businesses stay in touch with all of their customers [...]

Why Do People Want to Text Your Business During the Pandemic?

You may have seen stats like 75% of consumers want to text businesses and wondered [...]

How to Use Emotions In Business Communication to Evoke Customer Action

From the moment we’re born, we’re wired to connect with people. We’re built to collaborate, [...]

9 Quotes That Show the Power of Skipio’s Conversational Text Messaging

Since March, COVID-19 has caused all businesses to reevaluate and reconsider how they function. For [...]

5 Ways to Make Long Code Text Marketing Interactive

Guest post by Ryan Gould, Vice President of Strategy and Marketing Services at Elevation Marketing [...]

5 Tips to Keep Your Conversations Focused on Customers

Every opportunity you get, you should be listening to your customers and having real conversations [...]

5 Things Your Business Can Do to Get More Responses From Customers

Last week we talked about a few different reasons why text messages don’t get responses [...]

Why Don’t My Text Messages Get More Responses From Customers?

You can spend all the time in the world preparing that perfect genuine message, but [...]

How Gyms and Fitness Studios Can Connect With and Support Members

The fitness industry was hit hard by all the events surrounding COVID-19. Various factors will [...]

3 Ways to Measure Customer Engagement Through Texting

When you want to measure customer engagement related to texting, you must consider factors beyond [...]