Tag Archives: personalization
Should You Use AI to Write Your SMS Marketing Messages?
Artificial intelligence (AI) is taking over tasks we never thought possible. But can it write [...]
Feb
Last-minute Black Friday and Cyber Monday Texting Tips
It’s crunch time for finalizing your Black Friday and Cyber Monday promotions and deals. You [...]
Nov
What is Personal Customer Service and How Do You Provide It?
People crave human connections. They want personalized experiences and genuine interactions. They want to be [...]
Oct
10 Customer Service Best Practices For Every Business
To have a successful business, you need to have good customer service. The quality of [...]
Oct
5 Tips to Write a Professional Text Message That’s Still Personal
Did you know that text messages have a 98% open rate? That means you can pretty [...]
Aug
How to Humanize Transactional Business Text Messages
Transactional messages are essential to running a business; however, they often come across as cold [...]
Aug
How to Personalize Your SMS Marketing Messages and Why It Matters
Did you know that 72% of customers will only engage with personalized marketing messages? Personalization [...]
Jul
8 Ways to Build Customer Relationships with Personalized Business Text Messaging
The key to building and maintaining strong customer relationships? Text your customers. But don’t just [...]
Jul
Personalized Texting vs Mass Texting: Which Is Better?
Text messaging is a huge part of our daily communication. Whether for personal or business [...]
Jun
Text Message Automation for Businesses: Everything You Need to Know
All businesses need effective communication to thrive. And when reaching out to customers, text messaging [...]
Jun
How to Drive Customer Engagement Through SMS Marketing
Looking for a way to engage with customers more effectively and increase your business’s success? [...]
May
4 Ways Text Message Appointment Reminders Directly Impact Revenue
If you run a business that relies on appointments, you know how important it is [...]
May
How to Write Clear Sales Follow-up Texts
Clear, consistent follow-up is crucial to the sales process. You need to stay in touch [...]
Apr
Text Like a Human: Four Ways to Make Your SMS Marketing More Effective
No one, and I mean absolutely no one, wants to receive a text that says [...]
Feb
Creating a Human-Centered Texting Experience to Build a Loyal Customer Base
Creating a human-centered texting experience is essential for businesses that want to actually build relationships [...]
Feb