Tag Archives: Customer Engagement

How to Write Effective Welcome Text Messages [Templates]

One of the key touchpoints for creating a positive initial experience is the welcome text [...]

New Year, New Members: How to Use Texting to Boost Gym Engagement and Retention

The New Year is synonymous with fresh starts, and one of the most popular resolutions [...]

Connect With Customers Using Skipio’s Web2Txt

If you care about prioritizing customer experiences, you need to add a web chat widget [...]

How Connection Drives Business Growth

The power of genuine connection is often overlooked. However, businesses that understand the importance of [...]

What Is Text Message Marketing? 5 Ways It Impacts the Way You Do Business

By the end of 2023, an estimated 6.8 billion people will own a smartphone. This widespread use [...]

The Most Effective Business Texting Strategy Is a Human One: 5 Text Messages Examined

You and your team may find some success with mass texting and outreach, just like [...]

Ask It Again: Why Don’t My Text Messages Get More Responses From Customers?

The list goes on and on for reasons why customers don’t respond when you send [...]

Sell Like a Human: 5 Tips for Successful Upgrade Conversations With Customers

You never want your customers to feel like money machines instead of, you know, people. [...]

Conversational Messaging KPIs That Your Sales Team Needs to Track

What communication-related KPIs do you track for your sales team? With email, you likely care [...]

Help Your Sales Team Have More Productive Conversations in 2021

Here at Skipio we’ve deemed 2021 to be the year of conversations. (This year and [...]

Provide Better Customer Experiences When You Overcome These Business Challenges

No one could have predicted the full range of business challenges in 2020. And we’re [...]

Share Hope and Happiness With Your Customers in the Time of COVID

The holidays will be very different this year. Less traveling, less gatherings, less face-to-face time [...]

QUIZ: How Well Do You Know Business Texting Best Practices?

Get out a loose leaf sheet of paper and a pencil! It’s time to put [...]

5 Signs You Need to Change How You Communicate With Customers

Every aspect of a business affects customer retention in one way or another. And one [...]

What Should Your First Text to a New Lead Include?

Whether you’re just adopting business texting as part of your communication plan or you want to start [...]