Tag Archives: customer retention
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How to Write Effective Welcome Text Messages [Templates]
One of the key touchpoints for creating a positive initial experience is the welcome text [...]
Jan
New Year, New Members: How to Use Texting to Boost Gym Engagement and Retention
The New Year is synonymous with fresh starts, and one of the most popular resolutions [...]
Jan
Customer Service Models: What You Need to Know
According to Hubspot, 93% of customers are likely to make repeat purchases with companies that [...]
Oct
10 Customer Service Best Practices For Every Business
To have a successful business, you need to have good customer service. The quality of [...]
Oct
The Most Effective Business Texting Strategy Is a Human One: 5 Text Messages Examined
You and your team may find some success with mass texting and outreach, just like [...]
Apr
Sell Like a Human: 5 Tips for Successful Upgrade Conversations With Customers
You never want your customers to feel like money machines instead of, you know, people. [...]
Mar
How Skipio Helps Sales Teams Save Time and Close Deals Every Month
Your sales team deserves the best — the best leads, the best interactions, the best [...]
5 Signs You Need to Change How You Communicate With Customers
Every aspect of a business affects customer retention in one way or another. And one [...]
Why Do People Want to Text Your Business During the Pandemic?
You may have seen stats like 75% of consumers want to text businesses and wondered [...]
Jul
How to Use Emotions In Business Communication to Evoke Customer Action
From the moment we’re born, we’re wired to connect with people. We’re built to collaborate, [...]
Jul
How Gyms and Fitness Studios Can Connect With and Support Members
The fitness industry was hit hard by all the events surrounding COVID-19. Various factors will [...]
Jun
3 Ways to Measure Customer Engagement Through Texting
When you want to measure customer engagement related to texting, you must consider factors beyond [...]
May
How to Use Texting for More Engagement With Customers
Even as you celebrate all your wins in the present, in the back of your [...]
Dec
Speedy Communication Is the Best Customer Service Care
Gone are the days that I can wait a day or two before responding to [...]
Aug
The Best Communication Tools for Fitness Professionals
Fit Body Boot Camp gym owner Brian Kalakay’s ambitious goal of helping Michigan collectively lose [...]
Jul
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