Tag Archives: customer retention

How to Write Effective Welcome Text Messages [Templates]

One of the key touchpoints for creating a positive initial experience is the welcome text [...]

New Year, New Members: How to Use Texting to Boost Gym Engagement and Retention

The New Year is synonymous with fresh starts, and one of the most popular resolutions [...]

Customer Service Models: What You Need to Know

According to Hubspot, 93% of customers are likely to make repeat purchases with companies that [...]

10 Customer Service Best Practices For Every Business

To have a successful business, you need to have good customer service. The quality of [...]

The Most Effective Business Texting Strategy Is a Human One: 5 Text Messages Examined

You and your team may find some success with mass texting and outreach, just like [...]

Sell Like a Human: 5 Tips for Successful Upgrade Conversations With Customers

You never want your customers to feel like money machines instead of, you know, people. [...]

How Skipio Helps Sales Teams Save Time and Close Deals Every Month

Your sales team deserves the best — the best leads, the best interactions, the best [...]

5 Signs You Need to Change How You Communicate With Customers

Every aspect of a business affects customer retention in one way or another. And one [...]

Why Do People Want to Text Your Business During the Pandemic?

You may have seen stats like 75% of consumers want to text businesses and wondered [...]

How Gyms and Fitness Studios Can Connect With and Support Members

The fitness industry was hit hard by all the events surrounding COVID-19. Various factors will [...]

3 Ways to Measure Customer Engagement Through Texting

When you want to measure customer engagement related to texting, you must consider factors beyond [...]

How to Use Texting for More Engagement With Customers

Even as you celebrate all your wins in the present, in the back of your [...]

Speedy Communication Is the Best Customer Service Care

Gone are the days that I can wait a day or two before responding to [...]

The Best Communication Tools for Fitness Professionals

Fit Body Boot Camp gym owner Brian Kalakay’s ambitious goal of helping Michigan collectively lose [...]

Reconnect With Past Customers Painlessly

There is a myth that if you provide amazing service, it’s the only thing customers [...]