Author Archives: Anna Wendt

Top 3 Reasons Why Customers Leave: How to Keep Customers From Choosing Your Competitors

An air-tight customer retention strategy is the secret sauce you need to increase your customer [...]

Your 2025 Guide for Convenient, Organized Small Business Communication

The new year is a period of new beginnings, so we want to help you [...]

3 Ways to Show Customer Appreciation as a Service-Based Business

The holiday season is the prime time to show love and appreciation to your customers. [...]

Keys to Setting Communication Boundaries as a Small Business Owner so You Avoid Burnout

Instant communication is a dream come true in a lot of ways. What more could [...]

Tips from Top Performing Skipio Users

We surveyed top performing users to get their personal tips and advice for automating your [...]

How to Write Black Friday Text Messages Leads and Customers Will Actually Engage With

Anyone and everyone is trying to get in touch about deals, specials, and sales around [...]

How to Increase Lead Appointment Show Rates

You offer great solutions. Your current customers love you. Retention is high. Now, if only [...]

How to Build Effective Lead Nurturing Campaigns for Your Gym or Fitness Studio

Studies show that 50% of new prospects are not ready to make a buying decision. [...]

A Starter’s Guide to Business Texting

Converting prospects into customers and then keeping them starts with the customer experience you offer. [...]

How to Take Advantage of Holidays for Your SMS Marketing Promotions

Salt Lake City gym owner Blake Robinson once brought in $12,000 in a single holiday [...]

13 Times It’s Really Important That You Follow Up With Leads and Customers

2024 is here and you’ve committed to improving your business process by doing a better job of [...]

Marketing & Sales Slang Terms You Need to Know in 2024 and Beyond

I’ve been involved in marketing roles for almost 7 years now. But on a weekly [...]

Understanding TCPA’s Opt-In and Opt-Out Requirements

Enacted in 1991, the Telephone Consumer Protection Act, or TCPA, regulates telephone solicitations. Initially, TCPA [...]

5 Tips to Write a Professional Text Message That’s Still Personal

Did you know that text messages have a 98% open rate? That means you can pretty [...]

Understanding the Difference: Short Code vs Long Code Texting

Business-to-customer texting only continues to grow in popularity and importance. Texting is much quicker than [...]