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Transitioning silos into centers of synergy

Note: This article was written by DeAnna Murphy and Nick Greer. Once upon a time, “silos” were not seen as the detrimental obstructions they have become for...

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New year, new you: How to respond to negative reviews

If you’re not already planning to improve your responses to reviews in the new year, I ho... Go to article >

When opportunity knocks, will you recognize it?

What would you do if a client tried to avoid paying you $40,000? Earlier on in my career, a bus... Go to article >

Your 2019 texting goals

Whether you already text your customers regularly or you’re ready to finally start, 2019 is y... Go to article >

Yes, you will fail – but don’t let others tell you that

Your idea is terrible. It will not work. You will fail. An executive director at a large school... Go to article >

More engagement in 2019: How to garner more responses to your texts

Even while you celebrate all your 2018 wins, you have to keep your 2019 goals in mind. Now is t... Go to article >

6 ways to improve your business process and increase follow-up

Stay in touch and engage personally (with current and prospective customers), keep customers ar... Go to article >

7 texting tips for staying in the black on Black Friday

It’s time to fine tune your Black Friday promotions and texts. But did you know that man... Go to article >

In the holiday spirit: 3 ways to use texting to show customer appreciation

Holiday deals and specials bring in current customers and hopefully draw in new ones too. While... Go to article >

How to write Black Friday texts people will actually read

160 characters. That’s all you have to make an impression via text. So how do you make them c... Go to article >