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Articles, news, and other great resources.

Last-minute Black Friday and Cyber Monday Texting Tips

It’s crunch time for finalizing your Black Friday and Cyber Monday promotions and deals. You [...]

Black Friday and Cyber Monday Text Message Deliverability Tips

With Black Friday and Cyber Monday just around the corner, it’s crucial that your text [...]

8 Best Customer Service Software for 2024

No matter how businesses evolve, one thing always stays the same: the importance of providing [...]

A Small Business’ Guide to Choosing The Best Customer Service Solution

“Customer service is nothing less than the foundation on which today’s most prolific businesses will [...]

Simplify Your Sales Process: The Role of Sale Management Software

If your business relies on a sales team to nurture leads and close deals, you [...]

Choosing the Right Business Management Software for Small Businesses

One of the best ways to manage operations in a small business? Adopt a business [...]

What is Personal Customer Service and How Do You Provide It?

People crave human connections. They want personalized experiences and genuine interactions. They want to be [...]

Customer Service Models: What You Need to Know

According to Hubspot, 93% of customers are likely to make repeat purchases with companies that [...]

10 Customer Service Best Practices For Every Business

To have a successful business, you need to have good customer service. The quality of [...]

5 Simple Strategies to Maximize Sales

In business, maximizing sales is not just a goal; it’s a constant pursuit. No matter [...]

15 Sales Tips to Help You Get Better at Sales

Looking for sales help for your business? You’ve come to the right place. We’ve compiled [...]

5 Methods for Driving Sales as a Small Business

As a small business owner, you know that driving sales is essential to your success, [...]

The Psychology of SMS Open Rates: How to Write Messages That Get Read

Open rates are a key metric for measuring the success of your text message campaigns. [...]

8 Benefits of SMS Marketing for Small Businesses

If you’re looking for a cost-effective, efficient, and highly engaging way to connect with your [...]

SMS Keywords: What Are They and How to Use Them

One of the most efficient ways to keep in touch with leads and customers is [...]