Skipio Blog

Articles, news, and other great resources.

How to Leverage Text Messaging in Your Sales Funnel in 2024

Text messaging is arguably the most powerful sales tool for businesses. Customers engage with texts [...]

7 Tips to Improve Your Sales Process

Your sales process is the engine driving your business forward. It powers your revenue growth, [...]

How to Create Effective Holiday Text Marketing Campaigns

‘Tis the season for businesses to connect with customers and boost sales. But with the [...]

9 Tips for Delivering Faster Customer Service

Delivering faster customer service is a necessity for businesses trying to stay competitive. Speedy and [...]

What is Two-way Messaging?

When it comes to connecting with your customers, there’s no better way to do it [...]

7 Conversational Customer Service Texting Tips

One of the most effective ways to connect with your customers? Conversational customer service via [...]

Understanding TCPA’s Opt-In and Opt-Out Requirements

Enacted in 1991, the Telephone Consumer Protection Act, or TCPA, regulates telephone solicitations. Initially, TCPA [...]

How to Write Targeted Holiday SMS Messages

The holiday season is a prime time for your business to connect with customers and [...]

19 Creative Holiday Text Messages to Share [Templates]

The holiday season is just around the corner. By now, your business should be gearing [...]

Customer Support: Definition and Strategies for Success

Seventy-three percent of consumers say a good experience is key in influencing their brand loyalties. [...]

11 Customer Support Tools for Your Business

Customer support is crucial for success. With so many options available, consumers have high expectations [...]

Last-minute Black Friday and Cyber Monday Texting Tips

It’s crunch time for finalizing your Black Friday and Cyber Monday promotions and deals. You [...]

Black Friday and Cyber Monday Text Message Deliverability Tips

With Black Friday and Cyber Monday just around the corner, it’s crucial that your text [...]

8 Best Customer Service Software for 2024

No matter how businesses evolve, one thing always stays the same: the importance of providing [...]

A Small Business’ Guide to Choosing The Best Customer Service Solution

“Customer service is nothing less than the foundation on which today’s most prolific businesses will [...]