Skipio Blog
Articles, news, and other great resources.
How to Create Effective Holiday Text Marketing Campaigns
‘Tis the season for businesses to connect with customers and boost sales. But with the [...]
07
Dec
Dec
9 Tips for Delivering Faster Customer Service
Delivering faster customer service is a necessity for businesses trying to stay competitive. Speedy and [...]
05
Dec
Dec
What is Two-way Messaging?
When it comes to connecting with your customers, there’s no better way to do it [...]
30
Nov
Nov
7 Conversational Customer Service Texting Tips
One of the most effective ways to connect with your customers? Conversational customer service via [...]
28
Nov
Nov
Understanding TCPA’s Opt-In and Opt-Out Requirements
Enacted in 1991, the Telephone Consumer Protection Act, or TCPA, regulates telephone solicitations. Initially, TCPA [...]
23
Nov
Nov
How to Write Targeted Holiday SMS Messages
The holiday season is a prime time for your business to connect with customers and [...]
21
Nov
Nov
Customer Support: Definition and Strategies for Success
Seventy-three percent of consumers say a good experience is key in influencing their brand loyalties. [...]
14
Nov
Nov
11 Customer Support Tools for Your Business
Customer support is crucial for success. With so many options available, consumers have high expectations [...]
09
Nov
Nov
Last-minute Black Friday and Cyber Monday Texting Tips
It’s crunch time for finalizing your Black Friday and Cyber Monday promotions and deals. You [...]
07
Nov
Nov
8 Best Customer Service Software for 2024
No matter how businesses evolve, one thing always stays the same: the importance of providing [...]
02
Nov
Nov
A Small Business’ Guide to Choosing The Best Customer Service Solution
“Customer service is nothing less than the foundation on which today’s most prolific businesses will [...]
31
Oct
Oct
Simplify Your Sales Process: The Role of Sale Management Software
If your business relies on a sales team to nurture leads and close deals, you [...]
26
Oct
Oct
Choosing the Right Business Management Software for Small Businesses
One of the best ways to manage operations in a small business? Adopt a business [...]
24
Oct
Oct
What is Personal Customer Service and How Do You Provide It?
People crave human connections. They want personalized experiences and genuine interactions. They want to be [...]
19
Oct
Oct
Customer Service Models: What You Need to Know
According to Hubspot, 93% of customers are likely to make repeat purchases with companies that [...]
17
Oct
Oct