Skipio Blog
Articles, news, and other great resources.
7 Tips to Improve Your Sales Process
Your sales process is the engine driving your business forward. It powers your revenue growth, [...]
12
Dec
Dec
How to Create Effective Holiday Text Marketing Campaigns
‘Tis the season for businesses to connect with customers and boost sales. But with the [...]
07
Dec
Dec
9 Tips for Delivering Faster Customer Service
Delivering faster customer service is a necessity for businesses trying to stay competitive. Speedy and [...]
05
Dec
Dec
What is Two-way Messaging?
When it comes to connecting with your customers, there’s no better way to do it [...]
30
Nov
Nov
7 Conversational Customer Service Texting Tips
One of the most effective ways to connect with your customers? Conversational customer service via [...]
28
Nov
Nov
Understanding TCPA’s Opt-In and Opt-Out Requirements
Enacted in 1991, the Telephone Consumer Protection Act, or TCPA, regulates telephone solicitations. Initially, TCPA [...]
23
Nov
Nov
How to Write Targeted Holiday SMS Messages
The holiday season is a prime time for your business to connect with customers and [...]
21
Nov
Nov
Customer Support: Definition and Strategies for Success
Seventy-three percent of consumers say a good experience is key in influencing their brand loyalties. [...]
14
Nov
Nov
11 Customer Support Tools for Your Business
Customer support is crucial for success. With so many options available, consumers have high expectations [...]
09
Nov
Nov
Last-minute Black Friday and Cyber Monday Texting Tips
It’s crunch time for finalizing your Black Friday and Cyber Monday promotions and deals. You [...]
07
Nov
Nov
8 Best Customer Service Software for 2024
No matter how businesses evolve, one thing always stays the same: the importance of providing [...]
02
Nov
Nov
A Small Business’ Guide to Choosing The Best Customer Service Solution
“Customer service is nothing less than the foundation on which today’s most prolific businesses will [...]
31
Oct
Oct
Simplify Your Sales Process: The Role of Sale Management Software
If your business relies on a sales team to nurture leads and close deals, you [...]
26
Oct
Oct
Choosing the Right Business Management Software for Small Businesses
One of the best ways to manage operations in a small business? Adopt a business [...]
24
Oct
Oct
What is Personal Customer Service and How Do You Provide It?
People crave human connections. They want personalized experiences and genuine interactions. They want to be [...]
19
Oct
Oct